We protect your privacy while providing secure betting and gaming experiences tailored to users in India.
When you register with tw20, we collect personal information including your full name, date of birth, contact details, and payment information to ensure secure account management and compliance with regulatory requirements.
We also collect device and browser data, such as IP addresses, device types, operating system, and browser version, to monitor access and prevent fraud or abuse.
Local payment details in INR such as UPI IDs, bank accounts, and wallet addresses are securely recorded to facilitate transactions.
Cookie technology is used to enhance user experience by remembering login status, preferences, and tracking usage data to optimize platform performance.
Usage data includes pages visited, navigation patterns, and time spent on the site, which helps us refine our services.
tw20 uses your data to provide and improve your betting and gaming experiences, verify your identity, and comply with legal obligations including anti-money laundering and responsible gaming practices.
Your information helps us to customize content, communicate promotional offers, and provide customer support efficiently.
Data is used for fraud detection, security monitoring, and ensuring the integrity of the gaming environment to protect all users.
We may also analyze aggregate user behaviour to enhance usability and the development of new features.
Personal data is never sold to third parties and used only in ways consistent with this policy.
Cookies are small data files stored on your device that enable tw20 to recognize returning visitors, maintain session states, and personalize your site experience.
We use essential cookies for platform functionality and analytics cookies to gather anonymized data about site performance and user navigation.
Third-party services may set their own cookies for marketing or analytic purposes; however, your data remains protected under our strict privacy practices.
You can choose to disable cookies through your browser settings, but this may limit access to some features.
tw20 adopts industry-leading technical and organizational measures such as encryption, firewalls, and secure servers to protect your data from unauthorized access, disclosure, or alteration.
Access to personal data is limited to authorized personnel who require it for operational needs and compliance.
We continuously review and upgrade our security protocols to maintain safeguarding effectiveness against evolving threats.
Your data retention complies with applicable legal requirements and is deleted when no longer necessary.
We do not sell or rent your personal information. Data may be disclosed only to trusted service providers and regulatory authorities as required by law to facilitate payments, identity verification, auditing, or legal compliance.
Third-party partners selected by tw20 are contractually obligated to maintain confidentiality and adhere to strict data protection standards.
No third parties have direct access to your data beyond our control unless mandated by governing authorities.
You have the right to access, correct, or delete your personal information held by tw20 at any time by contacting our support team.
You may update your account details or preferences through your profile dashboard.
Requests for data deletion will be processed in compliance with applicable laws, taking into account any legal or operational obligations.
Additionally, you may opt out of marketing communications via opt-out links or direct support requests.
We encourage users to regularly review privacy settings and maintain strong account credentials.
tw20 may update this privacy policy from time to time to reflect changes in legal requirements, technology, or business operations.
Material changes will be notified on the platform or via email prior to becoming effective.
Continued use of the site after updates constitutes acceptance of the revised terms.
We recommend periodic review of this page to stay informed of your privacy rights and tw20’s practices.
If you have any questions, concerns, or requests regarding your privacy or this policy, please reach out to our dedicated support staff who stand ready to assist promptly and professionally.
You can contact us by email at [email protected]. Our team is available 24/7 to address privacy related inquiries in an efficient manner.
We value your trust and transparency, and remain committed to safeguarding your personal data with the highest standards.